Refund policy

Returns & Refunds

We accept returns on eligible, non-personalized items within 30 days of delivery. Items must be unused, unworn, and in their original condition. Customers are responsible for return shipping costs.

Personalized & Custom Items – Final Sale

Personalized, customized, and made-to-order products are final sale and cannot be returned, exchanged, or canceled due to change of mind, incorrect size selection, or personalization details submitted incorrectly by the customer.

If an item arrives damaged, defective, misprinted, or incorrect, please contact us as soon as possible and include your order number and clear photos of the problem. After reviewing the issue, we will provide an appropriate resolution, which may include a replacement or refund when applicable

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after delivery. Include your order number, a description of the problem, and clear photos showing the item and issue.

After reviewing your request, we will work with you to provide an appropriate resolution, which may include a replacement or refund when applicable.

Personalized & Custom Products

“Personalized and custom-made products are final sale and cannot be returned or exchanged unless they arrive damaged, defective, misprinted, or different from what was ordered.”

Please carefully review all names, dates, photos, text, colors, sizes, and other personalization information before submitting your order.

Cancellations

Orders may only be canceled if production has not yet started. Because our products may enter production shortly after an order is placed, we cannot guarantee that a cancellation request can be accommodated.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

If you have a problem with your order or have questions about this policy, please contact us through the Contact page on our website. Please include your order number when contacting us about an order.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.